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Soft Skills · Question Bank

Every question from the MAKAUT papers of 2022-23 to 2024-25 (3 papers, 68 questions), sorted by topic in study order.

Reading Guide

Unit 1 · Soft Skills, Self-Discovery and Motivation

1.1 Soft Skills: Definition, Types and Significance ★★★

Notes → 1.1

Other papers (11)
  • What are the components of creativity? 2024-25 1M
  • Analyse the importance of lateral thinking. 2024-25 1M
  • How does attitude influence creativity? 2024-25 1M
  • What are the features of creativity? 2024-25 5M
  • Define employability quotient. 2023-24 1M
  • Creative Thinking & Innovation are not included in employability factors- True/False? 2023-24 1M
  • What is the difference between critical thinking and creative thinking? 2023-24 1M
  • What is creativity, and why is it important in problem-solving and innovation? 2023-24 15M
  • Elaborate on 'Presentation Skill' as an employability factor. 2022-23 5M
  • How will you identify your most important employability factors? 2022-23 7M
  • What is 'out of the box thinking'? 2022-23 1M

1.2 Soft Skill Development: Process, Implementation and Measurement ★★★

Notes → 1.2

1.3 Self-Discovery and Self-Awareness ★

Notes → 1.3

Not asked in recent papers yet.

Other papers (7)
  • What is the full form of SWOT? 2025-26 1M
  • List the SWOT elements of internal factors for a business? 2024-25 1M
  • Mention the advantages of SWOT analysis. 2023-24 5M
  • Explain the framework of SWOT Analysis. 2023-24 10M
  • What does SWOT stands for in SWOT analysis? 2023-24 1M
  • What does 'W' stand for in SWOT analysis? 2022-23 1M
  • Explain the framework of SWOT analysis? 2022-23 10M

1.4 Setting Goals ★

Notes → 1.4

Other papers (9)
  • What is 'M' in the 'SMART' goal-setting method? 2024-25 1M
  • Analyse the importance of short term goals. 2024-25 5M
  • What are smart goals? 2024-25 7M
  • What makes a person smart? 2024-25 8M
  • What are the key components of a blueprint for success? 2023-24 1M
  • Provide an example of a blueprint and explain how it can help individuals in their pursuit of success. 2023-24 9M
  • Elaborate on the importance of effective time management in achieving short-term and long-term goals. Share strategies to prioritize work and manage time efficiently. 2023-24 6M · main topic 3.7
  • Define short-term goal. 2022-23 1M
  • Explain: "A short-term goal is something you want to do in the near future." 2022-23 1M

1.5 Beliefs, Values and Virtue ★★★

Notes → 1.5

1.6 Attitude: Meaning, Components and Formation ★★★

Notes → 1.6

Other papers (7)
  • What is attitude? 2024-25 1M
  • How does attitude influence creativity? 2024-25 1M · main topic 1.1
  • What are the characteristics of attitude? 2024-25 5M
  • What is a common challenge related to managing attitudes? 2023-24 1M
  • Explain why attitude is important in interpersonal communication. Provide an example to illustrate your point. 2023-24 7M
  • Identify two factors that can influence the formation of attitudes. Briefly explain how each factor can shape an individual's attitude. 2023-24 8M
  • Fill the blank- ____ is the most powerful source for the formation of attitudes. 2022-23 1M

1.7 Developing Positive Thinking and Attitude ★★★

Notes → 1.7

Other papers (11)
  • State the following statement is TRUE/FALSE: Self-talk is the way you talk to yourself, or your inner voice. 2025-26 1M
  • Following is an example of ____: "I am really happy for myself," "I am doing well," or "That is not great, but it could be worse" 2025-26 1M
  • What are the states of self esteem? 2024-25 1M
  • What is optimism? 2024-25 1M
  • Mention some strategies to enhance self esteem. 2024-25 5M
  • What are the De Bono's six thinking hats used for? 2023-24 5M
  • Define self-talk in the context of motivation. 2023-24 1M
  • Explain the concept of gratitude in your own words and provide an example of how expressing gratitude can positively impact relationships. 2023-24 5M
  • Discuss how self-talk can influence motivation. Provide an example of positive self-talk and its impact on an individual's motivation. 2023-24 5M · main topic 1.12
  • According to 'Six Thinking Hats ' which color optimism pays attention to the problem? 2022-23 1M
  • What are the Benefits of Six Thinking Hats? 2022-23 7M

1.8 Driving out Negativity ★

Notes → 1.8

Not asked in recent papers yet.

Other papers (15)
  • “Fight or flight” system of our body prepares us to either ____ or ____ the situation. 2024-25 1M
  • What is stress? 2024-25 5M
  • Analyse yoga as a way of life for stress management. 2024-25 5M
  • How can healthy diet reduce stress? 2024-25 5M
  • What is the relation between stress and time management? 2023-24 5M · main topic 3.7
  • Is responsibility a motivating factor or a stress factor? Elucidate. 2023-24 5M · main topic 1.12
  • How does regular physical activity contribute to stress management? 2023-24 1M
  • Explain the concept of Emotional Intelligence and its significance in managing stress. Discuss the components of Emotional Intelligence and how they contribute to effective stress management. 2023-24 5M · main topic 3.8
  • What does the HPA axis relate to? 2022-23 1M
  • What is Eustress? 2022-23 1M
  • What are the causes of stress? 2022-23 5M
  • What is the relation between Time Management and Stress Management? 2022-23 5M · main topic 3.7
  • State the following statement is TRUE/FALSE. 'Don't have much or any control over the outcome of a situation is a cause of stress' 2022-23 1M
  • With the help of a diagram differentiate between Circle of Control and Circle of concern. 2022-23 5M
  • With help of relevant examples explain any five stress busters. 2022-23 5M

1.9 Motivation: Meaning, Types and Importance ★

Notes → 1.9

Not asked in recent papers yet.

Other papers (11)
  • Write a note on Intrinsic and Extrinsic Motivators. 2025-26 5M
  • Explain the significance of Motivation in an organizational context. 2025-26 5M
  • What is meant by 'Motivation'? Explain Maslow's Need Hierarchy Theory of Motivation. 2024-25 5M · main topic 1.10
  • What is 'motivation'? 2024-25 5M
  • What is motivation? 2024-25 1M
  • What are the principles of motivation? 2024-25 5M
  • What are motives? 2024-25 5M
  • What are the types of motives? 2024-25 5M
  • Compare and contrast intrinsic and extrinsic motivators. Provide two examples of each and discuss how they influence behavior differently. 2023-24 5M
  • Who defined motivation as "a general term applied to the entire class of drives, needs, wishes and similar forces."? 2022-23 1M
  • Who defined motivation as "a process that starts with a physiological or physiological deficiency or need that activates behavior or a drive that is aimed at a goal or incentive" ? 2022-23 1M

1.10 Maslow's Need Hierarchy Theory ★★★

Notes → 1.10

Other papers (8)
  • ____ includes self-confidence, independence, achievement needs. 2025-26 1M
  • With the help of relevant examples and/or flowcharts explain the following: i) Maslow's Theory of Motivation ii) Expectancy Theory or Motivation 2025-26 10M
  • Write a critical note on Maslow's Need Hierarchy Theory. 2025-26 6M
  • What is meant by 'Motivation'? Explain Maslow's Need Hierarchy Theory of Motivation. 2024-25 5M
  • What are the stages of personality development as described by Abraham Maslow's self-actualization theory? 2024-25 15M · main topic 3.9
  • ____represents the need for self -fulfilment. 2023-24 1M
  • What is the basic need of human beings formulated by Maslow? 2022-23 1M
  • ____represents the need for self -fulfilment. 2022-23 1M

1.11 Other Theories of Motivation ★★★

Notes → 1.11

Other papers (8)
  • Who introduced six job dimensions? 2025-26 1M
  • With the help of relevant examples and/or flowcharts explain the following: i) Maslow's Theory of Motivation ii) Expectancy Theory or Motivation 2025-26 10M · main topic 1.10
  • With the help of a diagram and relevant examples explain Job Design. 2025-26 9M
  • First level and second level outcomes, expectancy, valence and instrumentalists are the four important variables of the achievement motivation theory-True or false? 2023-24 1M
  • What is Job Involvement? 2022-23 1M
  • Fill in the blanks: ____ (High/Low/Moderate) job satisfaction will not eliminate employee turnover but will only help reduce the rate of turnover. 2022-23 5M
  • Explain the relationship between- i) Outcomes of Job Satisfaction ii) Satisfaction and Productivity iii) Satisfaction and Turnover iv) Satisfaction and Absenteeism 2022-23 10M
  • Explain the important characteristics of job. 2022-23 5M

1.12 Enhancing Motivation Levels ★

Notes → 1.12

Not asked in recent papers yet.

Other papers (12)
  • What is defined as the ability to stay ahead of present or potential competition? 2024-25 1M
  • Describe the ways to put the competitive spirit back into a company. 2024-25 10M
  • Cite an example to show competitive spirit. 2024-25 5M
  • Which type of personality carries the most competitive spirit? 2023-24 1M · main topic 3.9
  • How do your competitive spirits help you to take losses? 2023-24 5M
  • How to enhance your competitive spirit? 2023-24 10M
  • Is responsibility a motivating factor or a stress factor? Elucidate. 2023-24 5M
  • Discuss how self-talk can influence motivation. Provide an example of positive self-talk and its impact on an individual's motivation. 2023-24 5M
  • Is competitiveness good for today's business world? 2022-23 1M
  • Explain passion as a component of Competitive spirit 2022-23 5M
  • Write 3 ways where competitive spirit is detrimental. 2022-23 15M
  • Write 3 ways in which a Competitive Spirit is beneficial. 2022-23 15M

Unit 2 · Communication, GD and Teamwork

2.1 Communication Process, Models and Channels ★★★

Notes → 2.1

Other papers (1)
  • At each stage in the process of communication, there is a possibility of interference, which may hinder the process. Such interference is known as____. 2024-25 1M

2.2 Barriers to Communication ★

Notes → 2.2

Other papers (7)
  • How far is "Cross-Cultural Communication" important as a subject to be included in the curricula? 2024-25 1M
  • Explain six barriers to cross-cultural communications. 2024-25 15M
  • Define Cross-cultural communication. 2023-24 1M
  • State the elements of cross cultural communication. 2023-24 5M
  • What are the common causes of miscommunication in cross-cultural exchanges? 2023-24 5M
  • What is cultural clash? 2022-23 1M
  • What are the cultural attributes to consider while researching diversity 2022-23 8M

2.3 Interpersonal Relations and Interpersonal Communication ★★

Notes → 2.3

Other papers (4)
  • What is interpersonal communication? 2024-25 1M
  • How is teamwork related to interpersonal skills? 2024-25 7M · main topic 2.12
  • What are some key indicators to assess a person's interpersonal skills? 2023-24 1M
  • Explain why attitude is important in interpersonal communication. Provide an example to illustrate your point. 2023-24 7M · main topic 1.6

2.6 Corporate Communication Styles: Assertion, Persuasion, Negotiation ★★

Notes → 2.6

Other papers (2)
  • What are the stages of negotiation? 2024-25 15M
  • What are the skills required for a negotiator? 2022-23 8M

2.7 Conflict Management ★

Notes → 2.7

Not asked in recent papers yet.

Other papers (17)
  • Fill in the blank: ____ may be defined as the tension or disagreement between two or more individuals or group over an issue of mutual interest. 2025-26 1M
  • Fill in the blank: ____ occurs when two or more groups depend on one another to accomplish their tasks. 2025-26 1M
  • It is ____ stage when the conflict is not only perceived but actually felt and cognized. 2025-26 1M
  • Write a note on varieties of conflict. 2025-26 5M
  • With the help of relevant examples explain: i) Affective Conflict ii) Procedural Conflict 2025-26 5M
  • With the help of relevant examples differentiate between Functional and Dysfunctional Conflict. 2025-26 10M
  • Differentiate between Inter-group conflicts and Inter-organizational conflict. 2025-26 5M
  • What is 'conflict stimulation'? 2024-25 5M
  • What is meant by the 5 A’s technique of conflict management? 2024-25 15M
  • What is conflict? 2024-25 1M
  • Analyse the different levels of conflict. 2024-25 5M
  • What is a common approach to resolving conflicts peacefully? 2023-24 1M
  • Discuss two major reasons for conflicts in human relations within a workplace and provide an illustrative case study for each reason. 2023-24 1M
  • What is conflict management? 2022-23 5M
  • Explain functional aspects of conflict. 2022-23 5M
  • With help of a flow chart explain the elements of Process of Conflict. 2022-23 12M
  • Differentiate between Conflict and Competition. 2022-23 3M

2.8 Public Speaking: Skills, Methods, Strategies and Tips ★★★

Notes → 2.8

2.9 Group Discussion: Importance, Planning, Elements and Skills Assessed ★★★

Notes → 2.9

2.10 GD Techniques: Initiating, Disagreeing, Summarizing and Attaining the Objective ★★★

Notes → 2.10

2.11 Non-Verbal Communication and Body Language ★★★

Notes → 2.11

2.12 Teams: Concept, Team Communication and Building Effective Teams ★★★

Notes → 2.12

Other papers (4)
  • How is teamwork related to interpersonal skills? 2024-25 7M
  • How does teamwork affect socially? 2024-25 8M
  • State the following statement is TRUE/FALSE. Teamwork is, “The process of working individually with a group of higher management in order to achieve a goal." 2022-23 1M
  • With the help of relevant examples differentiate between Leadership Networking and Team work. 2022-23 5M

2.13 Leadership: Concept, Qualities, Styles and Honing Skills ★★

Notes → 2.13

Other papers (21)
  • State whether the following statement is TRUE/FALSE: A manager is a person who initiates action. 2025-26 1M
  • State whether the following statement is TRUE/FALSE: Directive Leadership clearly tells reporting managers what is expected from them. 2025-26 1M
  • Differentiate between Managers and Leaders. 2025-26 5M
  • Analyze the skills of Managers in respect to Leaders. 2025-26 8M
  • Analyze the characteristics of Leadership. 2025-26 7M
  • What are the two main dimensions of the Ohio Studies of Leadership? 2024-25 1M
  • What are the key characteristics of transactional leaders? 2024-25 1M
  • How can leadership skills help us? 2024-25 1M
  • What are the causes of leadership failures? 2024-25 7M
  • How can a person display leadership? 2024-25 8M
  • Who is a leader? 2023-24 1M
  • Who first described Transactional Leadership Theory ? 2023-24 1M
  • What is leadership? 2023-24 1M
  • Explain one method for assessing leadership potential in individuals. 2023-24 1M
  • Name one important characteristic of a good leader and briefly explain its significance. 2023-24 5M
  • Explain the concept of transformational leadership, its core components, and provide an in-depth analysis of how a transformational leader can influence organizational culture and performance. 2023-24 15M
  • Who first described Transactional Leadership Theory ? 2022-23 1M
  • Fill in the blank ____determines the personal characteristics of a successful leader. 2022-23 1M
  • With the help of relevant examples differentiate between Leadership Networking and Team work. 2022-23 5M · main topic 2.12
  • Evaluate the importance of Leadership. 2022-23 5M
  • Evaluate the skills of a good leader. 2022-23 10M

2.14 Decision-Making: Types, Process and Group Methods ★

Notes → 2.14

Not asked in recent papers yet.

Other papers (7)
  • State the following statement as TRUE/FALSE: Group polarization is another advantage of Group Decision making process. 2025-26 1M
  • Write a note on Delphi Technique. 2025-26 5M
  • Critically evaluate various methods of Group Decision Making. 2025-26 15M
  • Describe the decision-making process, highlighting its key stages and explaining how each stage contributes to effective decision making. Additionally, provide an example to illustrate the application of the decision-making process in a complex business scenario. 2023-24 15M
  • Name the decision-making model which is most useful when members are in different locations. 2022-23 1M
  • With the help of appropriate examples explain different types of decision-making. 2022-23 15M
  • With the help of relevant examples differentiate between the following- i) Proactive Decision Making and Reactive Decision Making ii) Responsive and Intuitive Decision making iii) Micro and Macro Decision Making 2022-23 15M

Unit 3 · Interviews, Presentations and Personality

3.2 Before, During and After the Interview; Tips for Success ★★

Notes → 3.2

3.3 Resume / CV and Cover Letter ★★★

Notes → 3.3

3.4 Presentation Skills: Types, Content and Audience Analysis ★★

Notes → 3.4

Other papers (1)
  • Elaborate on 'Presentation Skill' as an employability factor. 2022-23 5M · main topic 1.1

3.5 Presentation Delivery: Before, During and After; Overcoming Nervousness ★★★

Notes → 3.5

3.6 Etiquette and Manners: Social and Business ★

Notes → 3.6

Not asked in recent papers yet.

Other papers (6)
  • What is Etiquette? 2025-26 1M
  • Which sociological theory is linked to the concept of 'impression management'? 2024-25 1M
  • How do you practice 'Impression Management'? 2024-25 5M
  • Discuss the techniques of Impression Management. 2023-24 10M
  • How do you practice Impression Management? 2023-24 10M
  • Managing emotion is one of the components of Impression Management- True or False? 2022-23 1M

3.7 Time Management: Concept, Essentials and Tips ★★

Notes → 3.7

Other papers (6)
  • What do you mean by time management? 2024-25 1M
  • State the benefits of time management. 2023-24 1M
  • What is Procrastination in Time Management? 2023-24 1M
  • What is the relation between stress and time management? 2023-24 5M
  • Elaborate on the importance of effective time management in achieving short-term and long-term goals. Share strategies to prioritize work and manage time efficiently. 2023-24 6M
  • What is the relation between Time Management and Stress Management? 2022-23 5M

3.8 Personality: Meaning, Nature, Features and Determinants ★★

Notes → 3.8

Other papers (13)
  • Why is environment important for growth? 2024-25 5M
  • Mention the various models of emotional intelligence. 2024-25 1M
  • Does a person’s environment affect their personality? 2023-24 1M
  • Environment accounts for approximately 50 to 70 percent of personal growth. Is the statement true or false? 2023-24 1M
  • Explain Social Deprivation as an Environmental Factor of Personality. 2023-24 5M
  • What do you understand by Socio-cultural perspective? 2023-24 5M
  • Explain the shared and unshared influence on personality. 2023-24 10M
  • Write a short note on 'Evolutionary perspective of Social Psychology Theory". 2023-24 5M
  • Explain the concept of emotional quotient (EQ) and its significance in personal development. 2023-24 1M
  • Explain the concept of Emotional Intelligence and its significance in managing stress. Discuss the components of Emotional Intelligence and how they contribute to effective stress management. 2023-24 5M
  • What is social Psychology? 2022-23 1M
  • The genetic differences that exist at birth may be either amplified or diminished over time through environmental factors- Is it true or false? 2022-23 1M
  • Is personality genetic or environmental? 2022-23 5M

3.9 Stages and Models of Personality ★★

Notes → 3.9

Other papers (4)
  • According to the Five Factor model, 'extraversion' as a personality type is characterized by what type of people? 2024-25 1M
  • What are the three main stages of growth? 2024-25 1M
  • What are the stages of personality development as described by Abraham Maslow's self-actualization theory? 2024-25 15M
  • Which type of personality carries the most competitive spirit? 2023-24 1M

3.10 Learning and Adaptability Skills ★★

Notes → 3.10

Other papers (1)
  • State the following statement is TRUE/FALSE. 'Organizations undergo changes due to new technological, political, and social development that effect them or due to changes in the competitive forces.' 2022-23 1M